Terms of Service

1. Acceptance of Terms

These Terms apply when you access this website, submit an intake form, request a consultation, sign a proposal, or pay an invoice. If you act on behalf of a business, you confirm that you have authority to bind that business.

2. Services

Services may include consultation, website development, conversion optimization, local search optimization, paid media strategy, and related measurement activities. Services are provided only as described in a written proposal or statement of work (SOW).

We do not offer standardized packages. Scope, timelines, assumptions, and dependencies are defined per engagement.

3. Consultations & Free Diagnostics

Consultations or diagnostics offered at no cost are limited in scope and provided at our discretion. They are not guarantees of results, performance, or acceptance into a paid engagement.

Any recommendations provided are informational and based on publicly available data unless otherwise agreed.

4. Fees & Payment

• Fees are outlined in the applicable proposal or SOW.
• Invoices are payable according to stated terms.
• Third-party costs (advertising spend, software, domains) are paid directly by the client unless otherwise agreed.
• Late payments may result in paused services.

5. Client Responsibilities

• Providing accurate information and timely approvals.
• Maintaining access to required third-party platforms.
• Ensuring claims, pricing, and content comply with applicable laws.

6. No Guarantees

We do not guarantee specific outcomes, including rankings, traffic, revenue, bookings, or advertising performance. Results depend on multiple factors outside our control.

7. Intellectual Property

Upon full payment, ownership of final deliverables transfers to you, excluding third-party assets, open-source components, and internal methodologies. Until payment is complete, deliverables are licensed for internal review only.

8. Confidentiality

Both parties agree to protect confidential information and use it solely for the purposes of the engagement.

9. Privacy

Personal information is handled in accordance with our Privacy Policy, which complies with Canadian privacy law (PIPEDA).

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from any engagement is limited to the fees paid to us for the applicable SOW during the three (3) months preceding the claim.

11. Termination

Either party may terminate an engagement in accordance with the applicable SOW. Fees earned prior to termination remain payable.

12. Governing Law

These Terms are governed by the laws of the Province of Alberta and applicable Canadian federal law.

13. Changes

We may update these Terms from time to time. Continued use of the website or services after changes are posted constitutes acceptance.

14. Contact

BrandsBuilders
Alberta, Canada
Email: hello@brandsbuilders.agency